The Future of eCommerce

Four possible scenarios for eCommerce and logistics
Deutsch Post DHL has conducted an in-depth study of what to expect from eCommerce between now and 2025: four equally plausible scenarios that demonstrate how much online shopping and logistical operations will always go hand in hand.

How will it changeeCommerce in the next ten years?

Topic as ever hot e current, has led many to wonder what to expect for the future, especially in logistics. "Global E-Talling 2025", A recent study by Deutsche Post DHL, locate four possible scenarios who speculate how logistics will have to adapt between now and 2025.

Il first scenario provides that the barriers between online and offline sales are definitively torn down, leading to a hybrid retail system: mobile devices will allow consumers to buy anything they want, receiving products in no time. The role of logistics it will become so most prominent: shipping volumes will grow everywhere, speeding up where they already exist and growing safely in the most critical areas of the planet.

La second forecast hopes a global economic boom, able to create a new and well-off middle class: the basic assumption is that a lifestyle that is no longer work-centric, but linked to pleasure and free time, will impose itself. At the same time the industrial sector will also grow: some types of technology - think of 3D printers - will make it possible to produce small quantities of product to meet local requirements. The logistics companies they will adapt to the new structure, meeting the needs of the producers and creating an always wider virtual community.

Il third scenario closely concerns theartificial intelligence: In the last few years, top-level technologies have imposed themselves, from data glasses to smartphones. It is not uncommon to be faced with avatars - real virtual assistants - who follow step by step in purchases, monitor deliveries and carry out independent transactions at the request of customers. The online retailing is dominant: Targeted offers can be made using consumer information based on their interests and research. It will not be long before augmented reality allows you to produce simulations of the product itself, further targeting the sale. There logistics will grow in this sense, and together with her challenges will grow: higher standards for delivery times and the need to provide the consumer with maximum traceability of the products purchased.

La fourth and last hypothesis on the contrary, it foresees a new one economic crisis. Consumers will pay more attention to what they spend, energy costs will be high and globalization in retreat. The concept of exclusive ownership of a product will leave room for sharing, exchange, group buying and leasing, while sustainability, recycling, “repair, don't replace” will be the mantras to follow. L'impact on logistics è controversial: of course, the demand will drop, but focusing on leasing and lending of assets will offer new business opportunities in moving products from one consumer to another. Above all, prices and flexibility will exceed the speed of shipping.

Four equally credible scenarios that confirm once again how much thereogistics and eCommerce are now tied with double thread.


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